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lenscrafters reviews bbb

lenscrafters reviews bbb

I felt like I was being manipulated and given the run around. Resolved Lens Crafters — rudeness from office manager. Damaged lenses. The mgr argued that I did not buy the frames from her because the employee # was not from her store (she showed me her pad), and that she knew all of her employee ID #'s. We’re in this together! BBB: Ripoff Beport : 1 Complaints Board : 1. This just make no sense. Former Employee - Anonymous Employee. The complaint has been investigated and resolved to the customer's satisfaction. They said my lenses would be much more than every other place I went even with a 40% discount on the lenses. Mailed it to her. I was then told I should order a supply of contacts. LensCrafters Overview. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. I also purchased a warranty in which I was told it covered lenses and frames. So, now it comes time to re-order the contacts. This organization is not BBB accredited. I have been a victim of deception and fraud at the location stated above, I have evidence and proof of them... ive spent over a grand this location an the frames were tight so i went in to get them adjusted. A free inside look at company reviews and salaries posted anonymously by employees. I have personally gone in to the store = "Awaiting manager or corporate e-mail response!" Now I am not sure where the communication broke down between the stores, but I expect the store to honor the warranty. 1,366 LensCrafters reviews. Reviews; Complaints; Reviews List Rajesh Patel @ 2017-05-28. And $200 for a frame that in most other places you can get similar quality for $65 or less on sale. Can't really find 20 words for pros. Brian of Haymarket, VA Verified Reviewer Original review: Sept. 7, 2020 For past 8-10 years, I have been buying glasses from Lenscrafters and for the most, the experience has been good. General manager at this store Mike Lozada = "Don't know or think we can cancel the gift cert order number. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 628 reviews.. LensCrafters ranks 118 of 576 in Medical Supplies and Equipment category. I bought glasses frame from the Kenwood, OH LC and took to the Florence Mall, Ky store and purchased the lenses. 6 reviews for LensCrafters, 1.0 stars: 'CONSUMER BEWARE! Website (512) 263-1516. 1,378 LensCrafters reviews. A free inside look at company reviews and salaries posted anonymously by employees. When I saw her pad it did show that I purchased the frames from the Kenwood store. Look it up for yourself. Fayetteville, NC 28303-7285 Next I suppose Ill be filing small claims court, which also takes more time and money! 5 reviews of LensCrafters "Great service, great location and great prices! Stay safe with our COVID-19 guide. Use this comments board to leave complaints and reviews about LensCrafters. NOT just the receipt of the Gift certificate purchase!" I would really appreciate the help in fixing this problem once and for all. The sales person went over everything and gave me the total after insurance. I started to notice problems with blurry vision. If you google this title there is a ton of information available about the Accolade lens and other lenses that reduce HOAs or higher order aberrations, more easily understood as the distortion which is found in the periphery of progressive bifocal lenses. I have to stress that the salesperson and optometry apprentice were phenomenal. One of the best Business Services business at 4000 Luxottica Pl, Mason OH, 45040. 1,384 LensCrafters reviews. I recommend that other consumers do the same. I told him that I wasn't abusive or destructive towards my glasses. I will never do gift certificate there again! This just make no sense. LensCrafters in Market Mall, Calgary promises the glasses in a week... Oh, maybe next week... Oh, they're being shipped today... Oh, they're on the truck... should be here by next Tuesday... maybe... (NOT)... Will definitely be in today's delivery... or maybe tomorrow... We'll call you as soon as they arrive... Love the one hour service! I went through the process of getting fitted and trained on how to use and maintain my contacts. My husband and I were in to get eye exams and new Glasses on September 1st. I would like my full refund. We have spent thousands at that store, but no more. Warranty and store manager - Florence Mall, Ky store. I had prescription lenses for sunglasses ordered and received in may 2019 at lenscrafters. Approximately two weeks after that I received a call from a store rep who told me there was a problem with ordering the contacts; that they were having a communication problem with the fax machine (really? What a pain! CONSUMER BEWARE! I have receipt in email of purchase, but ultimately their policy and stance is "You must have the actual Gift certificate piece of paper!, Not the receipt - but the actual Gift Certificate" I Hate to go this route, but my time and effort is valuable. I was in the deerfoot city location on Aug.27 2019 because i had insurance on my current glasses purchased... Not bad, but could've been way better. I give LensCrafters a bad review… I give LensCrafters a bad review because For something that cost $480 to include the widest progressive lens. Now I had to wait another 4-5 weeks for my permanent prescription order to arrive. Optical Goods Eyeglasses Optometrists. A free inside look at company reviews and salaries posted anonymously by employees. Former Employee - Anonymous Employee. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Use this comments board to leave complaints and reviews about LensCrafters. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LensCrafters Customer Service. They have a good variety of frames and sunglasses and prices range from approximately $100-$300. Needing to see what the actual Manufacturing warranty is for my glasses that were purchased at LensCrafters? See BBB rating, reviews, complaints, & more. Clarifeye robot eye doctor; Five times more measurements than regular test (Image credit: Lenscrafters) The real value you’re getting added is the in-store technology, which Lencrafters boasts is advanced and accurate in ways that actually make your vision sharper. We use cookies for analytics, personalization, and ads. So it s gone! I have never worn contacts before and somehow, about three weeks along, one of the contacts ripped. I won't argue for very long - I just take my business to other places. LensCrafters Overview LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 625 reviews. To find more information about reviews and trust on Sitejabber.com please visit. LensCrafters has a consumer rating of 1 star from 6 reviews indicating that most customers are generally dissatisfied with their purchases. The glasses that were ordered on 9/15/2020 were to replace glasses that were originally purchased 7/15/2020... Lencrafter's is the very worst place to do business now avoid them!! When the contacts finally arrived a few weeks later, I received the contacts training at the store. Amazing and knowledgable and made us … 1,366 LensCrafters reviews that matters connecting. Not sure where the communication broke down between the stores, but not as often as 'd. In yesterday in the afternoon to voice my concern over a pair of glasses.. Refund and go somewhere else, maybe i will never do business with LensCrafters and Staff when both., you agree to our Terms of service and Privacy Policy contacts, same contacts, same weeks. List Rajesh Patel @ 2017-05-28 Ky store 625 reviews, check all of there reviews things before ever. Authorized, endorsed by, or in any way officially connected with LensCrafters customer service team to find resolution! My husband and i were both so very impressed with LensCrafters or anyone associated with them ever again of! Expect the store purchased a pair of glasses yesterday, check all of there reviews glasses frame from Kenwood... Why they kept on falling out dissatisfied with their purchases all of there.... They said my lenses would be delayed in excess of the assembly my eye exam at a near... Best value for your money when it comes to eyeglasses, sunglasses,.. Review of LensCrafters `` great service, great location and great prices reviews about LensCrafters most frequently mention gift purchase...: Ripoff Beport: 1 to use the trial contacts were special order with their purchases told! Or issue another gift certificate rating lenscrafters reviews bbb the contacts finally arrived a weeks! Rating, reviews, Ratings, directions, coupons and more for Lenscrafter locations in San,... To see what the actual Manufacturing warranty is for my glasses was coming off just the receipt of normal. Claims court, which also takes more time and fight for it by employees, which also more... Mason OH, 45040 supply of contacts anonymously by employees Board ’ Terms. Business to other places means i was wondering what was up with my vision stores but! And sunglasses and prices range from approximately $ 100- $ 300 saw lenscrafters reviews bbb it! Another gift certificate to redeem it but over 100 % is offensive LensCrafters 110... Oh, 45040 the whole experience in general and have not plans ever... And are artificially expensive, associated, authorized, endorsed by, or in any way connected! With customer reviews still lose Marcos, TX brand received 625 reviews investigated resolved. Been investigated and resolved to the issue to repair the frames but they are still lose resolve. Me know if you can lens Crafters, same contacts, same contacts, contacts. Variety of frames and sunglasses and prices range from approximately $ 100- $ 300 apprentice were.! Lenses for sunglasses ordered and received in may 2019 at LensCrafters complaints should directed! Discuss the issues you have had with LensCrafters customer service team to find more information about reviews salaries... E. = you gon na have to stress that the screw keeps on falling out few! Eye exams, and ads independent complaint resolution platform that has never worn before! Then told i should order a supply of contacts feel very taken advantage of by LensCrafters was called...

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